Privacy Policy

Information We Collect

• Account and order details (name, address, email, phone).
• Technical usage information (IP, browser, device, session behavior).
• Customer support and service communication records.

Meta Pixel and Advertising Data

We may use Meta Pixel and similar ad technologies to measure conversions, build remarketing audiences, and optimize ad delivery. These tools can collect page views, product browsing, add-to-cart events, and checkout-related events in pseudonymous form.

How We Use Information

1. Process orders and deliver services.
2. Send order updates and customer service responses.
3. Improve products, website experience, and fraud prevention controls.
4. Send promotional emails where permitted.

Cookies and Tracking

• Essential cookies: account login, checkout, and security operations.
• Analytics cookies: traffic and behavior measurement for UX improvement.
• Marketing cookies: ad attribution, conversion tracking, and remarketing.

You can block or delete cookies in your browser settings at any time.

Who We Share Data With

We share necessary data with payment providers, logistics partners, analytics vendors, and advertising platforms only for service fulfillment, compliance, and marketing measurement.

Data Retention

Order and transaction records are retained for legal, tax, and dispute-resolution needs. Marketing and behavioral records are retained only for necessary business periods.

Your Rights

Depending on your region, you may request access, correction, deletion, or export of your personal data, and opt out of marketing messages.

Contact for Privacy Requests

Email: xigua@gmail.com
Please include your order number (if any) and the request type (access, correction, deletion, or unsubscribe).